Category: News

BeaconLive and Cinchcast Join Forces to Transform the Market for Online Enterprise Events, Distance Learning, and Webcasts

Combined Company Offers Services and Technology to Support Every Type of Distributed
Event

Wakefield, MA, January 19, 2016 — BeaconLive and Cinchcast, providers of services and
technology for webinars, webcasts, and virtual events, today announced that the companies are
merging. The combined company will operate under BeaconLive executive leadership and will
provide the market with one source for all online event needs ranging from fully managed,
moderator assisted productions, to on-demand, do-it-yourself events.

“Our goal is to offer customers a mix of service and technology that lets each organization
create an experience that meets their unique needs,” says John E. Duplin, Jr., President and
CEO of BeaconLive. “By bringing the Cinchcast technology and their team onboard, we’ll be
able to offer clients a single platform that offers both the white-glove service that BeaconLive is
famous for and a highly extensible, self-driven web application that is ideal for both enterprises
looking for more direct control over their event management and for other SaaS companies that
are looking to incorporate a sophisticated webcasting tool directly into their own native
application and services.

Both companies have achieved reputations for providing outstanding customer service in an
industry that is known for cutting corners to maximize profits. By streamlining and simplifying the
event and content creation process, the combined organization will help executives, marketing
and communications professionals, meeting and event planners, HR leaders, content creators,
and online training specialists enhance their internal and external communications.

“We are really excited to see Cinchcast join forces with BeaconLive. This merger significantly
strengthens our feature set, enabling us to offer a broad range of capabilities to our enterprise
customers and partners,” says Cinchcast CEO, Alan Levy. “Both organizations are staffed by
exceptional technology and service professionals. Together, we will be able to innovate even
faster and provide the best event management experience available anywhere.”

“We were delighted to hear that BeaconLive and Cinchcast are coming together,” says Joel
Poznansky, President of Columbia Books and Information Services. “Our needs vary depending
on the event. Now we’ll have one trusted vendor who can provide us with exactly the level of
service and technology capabilities we need. BeaconLive has always delivered exemplary
service which allows us to focus on the content of the event, not the mechanics.”
For more information, please visit: http://www.beaconlive.com/beaconlive-cinchcast-merger

About BeaconLive
BeaconLive provides the best in virtual event technology and services so that customers can
execute events flawlessly, every time. The company’s online event solutions are web-based
without requiring clunky plug-ins or software downloads and are mobile optimized. Users control
events via an easy-to-use dashboard. Events are simple to set up and operator assistance is
available. The BeaconLive web platform allows clients to deliver flawless presentations using
streaming audio and video playback, webcam integration, surveys/polls, desktop sharing, chat,
and has cutting edge continuing education (CE) features built right in.

Contact:
John Duplin, CEO BeaconLive
800.725.4551
marketing@beaconlive.com

Top 10 Ways Cinchcast is better than traditional CSPs

1. Single Vendor Solution – It’s a little known fact that CSPs (Conference Service Providers) like Intercall, PGI, Arkadin and others bundle applications together to provide both audio conferencing and webcasting in one. But, bundled is NOT better when it comes to your high impact webcasts and events. A single solution provider like Cinchcast has built the system from the ground up as ONE integrated solution eliminating the errors that can happen when vendor solutions are paired together.

2. No Plug-ins – How many times have you attempted to join a web meeting and were delayed because you had to install plug-ins? This step can delay entry for some, and prevent entry for others. It’s 2015; you shouldn’t need software to join an event.

3. No Hold Times for Attendees – Having a live person greet your callers is a nice personal touch but often creates long wait times preventing VIPs and others from joining your event on time. We provide everyone with a unique PIN code and/or a web link that allows them to join the event on demand and on time.

4. Self-Service Capability – You shouldn’t be forced to use a CSP’s operator for events over 100 attendees. With us you can use your operator, our operator or no operator. It’s your event — you should decide how it is run. Cinchcast’s software-based approach to conferencing makes it easy to host an event of any size. Do-it-yourself or have us do it for you… we are here to help.

5. Branding – It’s your company meeting, why are you sending guests to a 3rd party meeting site? You likely have invested considerable time and money building your brand, crafting messaging and building websites to tell the world who you are. Why not have your guests come to your website? Cinchcast allows you to design registration and meeting pages to be consistent with your online persona.

6. Universal Pin Codes – If you run daily or recurring meetings, we provide your attendees the same entry codes every time. They will thank you for it.

7. Make it Sound Professional – Many a conference call has fallen apart when the host opens the microphone for questions. Whether it’s a cell phone call from a beeping traffic, hold music or a bad VoIP connection, nothing can make a bad impression faster than a caller with a bad connection. These are NOT acceptable for large meetings. Cinchcast provides a professional host control dashboard that allows you to screen each caller before bringing them on air. Your meeting will sound like a radio show, not a free-for-all.

8. Recurring Meetings Made Easy – Manage attendee lists with ease. Morning meetings and sales meetings have never been so easy. Launch events on-the-fly or schedule in advance, with Cinchcast it’s a “Cinch”.

9. Get Accurate Data on Your Meetings – You can’t manage what you don’t measure. Reporting and analytics are part of the event management business. Know who attended and how long they attended. Know if they attended via the phone or over the web. You can even synchronize this data with a Marketing Automation System like Eloqua or your CRM.

10. Lower Price – Paying more than 10 cents per min/per-person for conferencing is ridiculous and thanks to Cinchcast, unnecessary. A one-hour event for 1,000 people will likely run north of $6,000 with a traditional CSP. Cinchcast’s subscription-based pricing is significantly less than the CSPs. And with Cinchcast, the more you use it, the cheaper it gets.

A discussion with Alan Levy, the CEO of Cinchcast about their disruptive new pricing model.

Why change your pricing model?

We recognized that the industry standard practice of charging per-minute fees for operator-assisted (OA) enterprise conference calls and webcasts was antiquated. We didn’t think it was fair that in 2015, most enterprises were still being held hostage by large conference service provider’s (CSP’s) and a pricing model from the 1970s. In this day and technological age, holding a high-touch conference call and webcast for hundreds or even thousands of people should be easy and affordable. So we made it so.

What’s different about your product?

A key difference with our platform is how we support operator- assisted calls. With the Cinchcast platform, regardless of the size of the call, you can either use one of our professional operators, use your own operator, or use no operator at all. Cinchcast is a patented, cloud-based platform that streamlines and simplifies high-touch webcasts and conference calls of any size. Fully browser-based and iOS compatible, you will not have to worry about plug-ins that can delay or frustrate attendees. Our customers’ guests typically register in advance for each event and are provided unique pin codes for entry, eliminating the long hold times common with traditional OA managed events.  With Cinchcast, one integrated solution provides clients with the right features and controls to deliver flawless events at a fraction of the cost of traditional CSPs.

Can you explain your disruptive new pricing model?

Our clients are getting an innovative, modern product. So why should they pay for it the old fashioned way? Under Cinchcast’s new model, clients will be charged a monthly fee for each host account. The number of events a host can run monthly is unlimited. There are no per-minute toll charges whatsoever. Subscription plans are based on the number of attendees per meeting. Hourly service fees apply only if Cinchcast provides a host operator. There are no additional charges to record and archive meetings.

Why is traditional CSP pricing so flawed?

For years and to this day, operator-assisted conference calls are dominated by a handful large CSPs. Their features are poor and their pricing is high. The way traditional CSPs host an event today is that if a company wants to host a 1,000 person sales call they have to pay per minute charges for all 1,000 attendees because each attendee needs to dial in with their phone. But how many people actually talk in these meetings? 10? 100? CSPs are still charging per minute, per participant, most times in excess of 12 cents per minute, simply to listen to the call using the phone. Many CSPs also charge the same per minute rate to listen to an archive of the call. Shouldn’t listening be free? The Cinchcast platform has blended modern web streaming technology and traditional telephony to deliver a simple subscription-based product. Now you really get what you pay for!

How will I save money by switching to Cinchcast?

Switching to Cinchcast with our monthly subscription-based pricing gives you more flexibility for less money. Instantly, you can stop worrying about incurring sky-high meeting bills. Your monthly expenses for webcasts and conference calls will be completely predictable, and, unlike pay-per-minute/use services, the more you use a monthly subscription-based service, the cheaper each meeting gets.

How much can I save by switching to Cinchcast?

Pull your bill out. We have found that when you look at our pricing calculator (http://cinchcast.com/pricing-how-much-can-you-save/), you may notice that in one call you may cover the entire monthly cost of your subscription. For example, if you were to host a one-hour event, for 1,600 attendees, CSPs could charge over $10,000 for that one event.  And, budget will never prevent you from holding a large conference call or webcast, or force you to delay a large meeting until the next quarter because your monthly subscription is for unlimited meetings.

What if I need operator assistance for some of my events?

If you want to give your attendees a chance to speak or ask questions you will need a platform that allows you to professionally manage each speaker. If you have attended a large conference call or webcast, and the host unmuted everyone’s line to take questions, you know what I mean. Operator Assistance is important, but only when you need it. Why pay for it when you don’t? If your call does require assistance or management — like an investor relations call — Cinchcast can provide an operator for an hourly service fee. But, if you have staff that can act as a host operator, you can use your own people. Unlike with other CSPs, the choice is yours. Most collaboration platforms only allow text-based Q&A. With our platform, you can have real time voice-based Q&A where you can actually hear the people asking questions, which makes the meeting more authentic. With a traditional CSP this costs a fortune because you are required to use their call center operators to screen all callers. We have enabled real time voice capability without the high prices associated. With our platform you are not penalized for talking more. Talk all you want! Talk as long as you want! It’s all included in your monthly subscription price.

What will I do with the ability to host unlimited events?

Never let a concern over conference call or webcast costs stop you from speaking to your employees, clients or potential partners again! With Cinchcast’s unlimited events, you can hold investor calls, sales meetings, marketing presentations, benefit enrollment, earnings calls and town halls. Cinchcast encourages you to limit the costs, not the number of events.

5 Things to Consider Before Hiring a Conference Service Provider

Looking for a High Touch Conferencing Solution? Here are five things to consider:

  • One Solution: Look for a provider who offers one integrated solution including audio, web, stream, registration, and archiving. This eliminates the headache of dealing with more than one vendor.
  • Browser-based: Don’t use a provider who forces you to rely on plug-ins and downloads. They slow entry time to your event, can delay attendance, or worse, cause the attendee to skip your event entirely.
  • Operator if you need one: Consider a self-managed event with operator availability. If you need one, use one. If you don’t, don’t.
  • Universal Pin Code: Select a provider who assigns a Universal Pin Code, which streamlines user experience and eliminates hold times.
  • Price: Find a provider who gives you more flexibility for less money. Choosing a monthly subscription-based provider removes the worry over incurring sky high meeting bills. Your monthly expenses for webcasts and conference calls will be completely predictable, and, unlike pay-per-minute/use services, the more you use a monthly subscription-based service, the cheaper each meeting gets.

Cinchcast is a patented, cloud-based platform that streamlines and simplifies high-touch webcasts and conference calls of any size. Fully browser-based and iOS compatible, you will not have to worry about plug-ins that can delay or frustrate attendees. With Cinchcast, one integrated solution provides clients with the right features and controls to deliver flawless events at a fraction of the cost of traditional Conference Service Providers (CSPs). How? While traditional CSPs can charge well over 10 cents per minute, per user, Cinchcast charges clients a monthly fee for unlimited events. Subscription plans are based on the number of attendees per meeting and recording and archiving of meetings is included. Hourly service fees apply only if Cinchcast provides a host operator. You decide if each meeting or event needs an operator. Cinchcast encourages you to limit the costs, not the number of events.

Cinchcast for Nonprofits

Cinchcast was recently featured on Triple Pundit as a top tech tool for nonprofits. View the complete article.

Tribit_Pundit

Cinchcast Enhances Its Channel Partner Solutions With New Security Controls

Cinchcast’s white label conferencing and webcasting platform enables resellers to deliver innovative event solutions with maximum security and scalability.

NEW YORK, NY, November 5, 2013 — Cinchcast, a leading provider of cloud-based solutions for enterprise conference calls and webcasts, today announced its white label solutions for channel partners have been enhanced with new and powerful white and black listing control options.

With security being of increasing importance to enterprise customers, Cinchcast’s newly released event access controls, enable users, partners and resellers to better control the security of their meetings on an event-by-event basis.

These features are available now via Cinchcast Connect, Cinchcast’s retail solution for the enterprise, and via Cinchcast’s white label solutions for channel partners who want to offer a fully branded conferencing and webcasting solution to their clients and prospects.

“Unlike other partner programs in this space, that heavily rely on outside resources to produce and control events, we believe in giving partners as much or as little control as they want,” said Craig Richter, Vice President of Sales for Cinchcast. “And now, our white label solutions include even more robust administrative controls over the security of events. With Cinchcast, everything a partner and their clients need to schedule, host, support, and secure their meetings and events is built right into a streamlined user interface that is branded from end-to-end.”

Cinchcast’s patented audio conferencing and webcasting platform is specifically designed to overcome the pain points associated with traditional event solutions and features:

• An integrated, cloud-based solution for conference calls and webcasts that can scale to thousands of participants on demand
• A proprietary web console to manage speakers, media (including slides and pre-uploaded audio and video clips), and attendee interaction (including text or voice driven Q&A)
• Low bandwidth audio compression to minimize streaming issues
• No downloads are needed for attendees using PCs, Macs, and mobile devices
• Customizable forms enable the capture attendee data during registration
• A personal and reusable “Universal PIN” automatically identifies participants as they enter into events
• Instant access to event attendee reports
• Immediate access to the streaming archive

The Cinchcast Partner Program is a turn-key solution that is designed to help channel partners grow their business and maximize profitability by bringing innovative and cost-effective event/premium conference calling and webcasting solutions to their clients and prospects. It features flexible billing solutions and lucrative buy rates for high margins and comprehensive support, including sales, marketing, operations, customer and account support.

For more information on the newly available event access controls, contact: info@cinchcast.com.

For more information on Cinchcast’s Partner Program, contact: partners@cinchcast.com.

About Cinchcast
Cinchcast enables companies to connect and communicate with the people that are most important to their business, while saving time and money. Cinchcast Connect, a patented, cloud-based platform, powers conference calls and webcasts for the leading companies in the world. By streamlining and simplifying the event, meeting and content creation process, Cinchcast helps executives, marketing and communications professionals, meeting and event planners, HR leaders, content creators, and online training specialists enhance their internal and external communications. Cinchcast is headquartered in New York City. For more information, please visit http://www.cinchcast.com.

 

3 Ways to Enhance Your Open Enrollment Communications with Cloud-Based Technology

It’s that time of year again. Time to make sure your employees understand and are up-to-date on their benefits packages. These are important communications because the better employees understand your benefits programs; the more likely they are to appreciate the benefits you provide and to make informed decisions about their healthcare options.

With recent healthcare changes, questions and confusion are at an all-time high. How will the Affordable Care Act impact my employee-sponsored healthcare program? How do I navigate the Health Insurance Marketplace?

At Cinchcast, we’ve found that open enrollment communications often take more time and cost more than they should. If you’re an HR professional tasked with open enrollment communications, here are three ways you can save time and money, while enhancing your overall communications:

  1. Streamline and Simplify Your Open Enrollment Calls
    The operator-assisted calls that are typically leveraged to conduct open enrollment calls are very costly and involve many steps to coordinate with external vendors. By leveraging innovative cloud-based technology you can streamline and simplify open enrollment communications.With Cinchcast’s patented, cloud-based audio conferencing and webcasting solution, it takes minutes to set up an open enrollment call for as many participants as you need. You can broadcast live on the phone or stream the event online to your employees at a fraction of the cost with the click of a button. In a streamlined, web-based console, you can easily view and track call-in participants, share slides on benefits packages and updates, and manage benefits-related Q&A.For employees who can’t make the live call, your live events are automatically recorded and can be shared easily and securely via email or made available on-demand on your intranet. The whole call process is easier, saving you time and giving you more control.
  2. Expand and Enhance Your On-Demand Benefits Information
    Breaking up your benefits information into small, on-demand presentations can be a great way to complement your communication strategy and inform your employees about complex benefits packages. Cinchcast’s platform provides you with a robust set of tools for creating on-demand information resources. Using a phone and a computer, you and your team can easily create on-demand slideshows that can be consumed anytime, anywhere by your employees. By making content more convenient to access and consume, you can greatly increase the reach of your open enrollment communications.
  3. Communicate More with Less
    By leveraging cloud-based technology, you’re not just simplifying open enrollment communications; you’re saving time and reducing the cost of communications. This approach can result in cost savings of up to 50% on your open enrollment calls. This means that you can redirect time, funds, and resources into new programs or approaches, like more interactive benefits Q&A sessions or that HR project you have not been able to find budget for.

If you’re interested in finding out how Cinchcast’s cloud-based platform might help with your open enrollment communications, contact us today. We’d love to help.

Cinchcast Announces Strategic Partnership with Online Newsroom Solutions Provider TEKGROUP International

TEKGROUP’s online newsroom solutions now include an innovative platform for event-based communications and virtual events

NEW YORK, NY, September 25, 2013 — Cinchcast, a leading provider of cloud-based solutions for enterprise conference calls and webcasts, and TEKGROUP International, Inc., an award-winning online newsroom software and services company, today announced a strategic partnership.

Under the terms of the agreement, TEKGROUP will expand its online newsroom product portfolio to offer Cinchcast’s conference call, virtual event, and webcast solutions to its enterprise clients including many leading Fortune 500 companies.

“We are excited to be working with Cinchcast,” said Steve Momorella, partner and co-founder of TEKGROUP. “This partnership enables TEKGROUP to bring new and innovative conference calling and webcast solutions to public relations and communications professionals. It will allow our clients to take advantage of an easy-to-use communications platform to better engage with their stakeholders and influencers.”

Cinchcast’s patented, cloud-based platform, Cinchcast Connect, enables companies to streamline and simplify event-based communications. With the click of a button, users can host and share live conference calls and webcasts that can scale to thousands of participants. Public relations and communications professionals leverage Cinchcast’s solutions for virtual press conferences, investor and analyst relations’ events, executive interviews, and more.

“TEKGROUP offers innovative online newsroom solutions to market-leading companies and we are very pleased to be a part of the comprehensive communication solution they offer their clients,” said Alan Levy, CEO of Cinchcast.

Craig Richter, VP of Sales at Cinchcast, added “Now more than ever, virtual, event-based communications are a key component of the public relations mix. With Cinchcast, TEKGROUP customers can easily and cost effectively integrate these critical events into their online newsrooms.”

The Cinchcast Connect platform is available to TEKGROUP customers now. Per-event pricing, bundled services and monthly subscriptions are available.

About Cinchcast
Cinchcast enables companies to connect and communicate with the people that are most important to their business, while saving time and money. Cinchcast Connect, a patented, cloud-based platform, powers conference calls and webcasts for the leading companies in the world. By streamlining and simplifying the event, meeting and content creation process, Cinchcast helps executives, marketing and communications professionals, meeting and event planners, HR leaders, content creators, and online training specialists enhance their internal and external communications. Cinchcast is headquartered in New York City. For more information, please visit http://www.cinchcast.com.

About TEKGROUP
TEKGROUP International, Inc. is an award-winning Internet software and services company that develops solutions for the Corporate Communications industry. Founded in 1998, TEKGROUP focuses on software and services for our clients, helping them save time and money while providing a platform to help maintain content, distribute news, and increase coverage in the mainstream and social media. The company offers software products, programming, project management, online newsroom software, e-commerce and auction software, website design, hosting, maintenance, and consulting. Clients include AAA, Accenture, ADT, CIGNA, Cracker Barrel, Curves, Dollar General, MGM, NFL, Prudential, Vail Resorts, Walgreens and the Public Relations Society of America. For more information visit http://www.tekgroup.com

For more information, please contact:
Meighan Berberich
Cinchcast
mberberich@cinchcast.com
(646)807-0825

Steve Momorella
TEKGROUP International
steve@tekgroup.com
(734)945-7790
twitter: @momorella

Wainhouse and Cinchcast Joint Research Effort Featured on Telecom Reseller

Tune in to Telecom Reseller’s recent podcast where Jeff Owens talk one-on-one with Marc Beattie, Wainhouse Senior Analyst. Marc provides a great overview of the findings and recommendations of our recent study, “Navigating the Emerging Gap in Large Conference Calls & Webcast Event Solutions.”

Listen to the podcast on Telecom Reseller
Download the Paper

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Cinchcast featured on WSJ Live Money Beat

This past earnings season, few companies took advantage of the SEC’s recent green light allowing firms to tweet or post market-moving information on social media. What’s the major hurdle? Our CEO, Alan Levy, CEO, shares his perspective on WSJ Live’s Money Beat. Click to view video.

Alan_Levy_MoneyBeat