October 2012

Universal PIN Code Access Featured on TMCnet.com

Cinchcast’s new feature, Universal PIN Code Access, was featured on TMCnet.com. You can read the complete article by clicking on the image below:

Cinchcast Launches Universal PIN Code Access for Enterprise Conference Calls

New Cinchcast Connect feature streamlines and simplifies conference calls and webcasts for event hosts and participants

NEW YORK, NY, October 29, 2012 — Cinchcast, Inc., a leading provider of solutions for enterprise conference calls and webcasts, today announced that its patented, cloud-based platform, Cinchcast Connect, now features Universal PIN Code Access.

With the launch of this feature, the Cinchcast Connect solution offers enterprise customers:

  • Simplified Event Participation:
    Registered participants receive a unique PIN code to access the audio conferencing portion of corporate events hosted on the Cinchcast platform. Event participants do not have to wait on hold to be screened by operators prior to entering events. In addition, for users who may attend multiple corporate events (Employee Town Halls, Team Meetings, Earnings /Analyst Calls), once an individual has registered on the Cinchcast platform, their unique PIN code will always be the same.
  • Streamlined Call Management and Moderation:
    When registered participants join a call with their Universal PIN code, the registration information is automatically available in the Cinchcast Connect Studio Switchboard. This makes tracking call participants and managing live Q&A easy for the call host. It also helps save time and avoid the egregious expense associated with operator-assisted events.
  • Enhanced Data Quality on Call Participant Reports:
    By leveraging Universal PIN Code Access, enterprise event hosts are able to improve the data quality on information for call participants, as data is no longer subject to the interpretation and transcription of third-party operators. This data is also immediately available via CSV download.

Cinchcast helps executives, marketing and communications professionals, HR leaders, and online training specialists, host and share live-streamed conference calls and webcasts that can scale to thousands of participants.

“In an environment where companies are looking to increase efficiencies and cut costs anywhere they can, Cinchcast delivers significant cost savings and an improved user experience on critical internal and external communications such as employee town hall meetings, all hands meetings, earnings calls, employee training, and marketing events,” says Alan Levy, CEO of Cinchcast.

The Cinchcast Connect platform is available now. Cinchcast offers easy-to-understand per-event pricing and monthly subscriptions. No hidden charges or fees for unused services. Prospective clients can reach out to Cinchcast online at http://www.cinchcast.com/contact/ to begin a conversation.

To learn more about Cinchcast’s solution view video here:

About Cinchcast, Inc.
Cinchcast enables companies to connect and communicate with the people that are most important to their business, while saving time and money. Cinchcast Connect, a patented, cloud-based platform, powers conference calls and webcasts for the leading companies in the world. By streamlining and simplifying the event, meeting and content creation process, Cinchcast helps executives, marketing and communications professionals, meeting and event planners, HR leaders, content creators, and online training specialists enhance their internal and external communications. Cinchcast is headquartered in New York City. For more information, please visit www.cinchcast.com.

For more information, please contact:
Meighan Berberich

jwPlayer on iOS

by Danny Gershman (Senior Software Engineer) @dannygnc

Here at Cinchcast we use jwPlayer for handling syndication of our audio content. Because of certain functionality of iOS, the jwPlayer library overrides it’s own functionality in favor of allow iOS to handle the video tag in HTML.

As we don’t use video on our platform and have our own custom implementation using slides with PopcornJS, this causes a lot of issues for us.

Here is a snippet from jwPlayer’s website as to why they do this.

iOS specific limitations

In order to ensure the best possible user experience on iOS devices, Apple has placed some stringent controls on how video can be viewed and controlled on these devices. The JW Player works around these as best as possible, but the following limitations still persist:

  • Video cannot be viewed in context on the iPhone – video is always viewed in fullscreen in the native playback application.
  • Video cannot be started programmatically – users must click on the screen to trigger playback. Additionally, no visual elements sitting over the video tag will receive click events while the video is visible (playing or paused).
  • Volume can only be controlled via the built-in controlbar and the device controls.

To get around some of these issues, the JW Player uses the native iOS controls, but continues to send out all API events. Note that some API commands will not function as expected.

There is a very easy to work around this. Essentially you override the function in the library prior to jwPlayer being initialized that tells the player that you are never on a specific mobile device.

jwplayer.utils.isMobile = function () { return false; };

Once the player is called, it will show the jwPlayer HTML5 player instead of the native iOS one.